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How 588 Handles Your Personal Information

Your account data, payment details, and browsing activity on 588 are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access depends on your local law and eligible regions.

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588 How 588 Handles Your Personal Information
DATA HANDLING

How We Protect and Manage Your Information

Security and transparency are built into how 588 manages account data — from the moment you register to every bKash or Nagad transaction you make.

Payment Data Security

Deposits and withdrawals via bKash, Nagad, and Rocket are processed over encrypted connections. We store only the reference data needed to reconcile your account wallet, not your full wallet credentials.

Cookie Controls

588 uses session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block these in your browser at any time without losing your account.

Account Retention

Your account data stays on record while your account is active. After closure, we retain records for the period required under applicable rules, then delete or anonymise them.

Data Requests

You can ask to see what data we hold, request a correction, or ask for deletion. Contact support with your account ID and we will respond within a reasonable timeframe.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes.

Team online

Live Chat

Start a chat from the 588 lobby. Available for account and data queries — have your registered mobile number ready to verify your identity.

Email Support

Send your data request to our support address. Include your account ID and the specific data action you need — review, correction, or removal.

Help Centre

Visit the Help section inside your 588 account for self-service options including cookie settings, communication preferences, and account data downloads.

Privacy Policy Questions Answered

Real questions about how 588 handles your data, your rights, and what happens when you use bKash, Nagad, or Rocket on the platform.

We collect your name, contact number, and the details needed to verify your account. Payment method references — such as your bKash or Nagad number — are recorded to process transactions.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with service providers who help us run the platform.

Transaction references are stored to reconcile your account wallet. We do not retain your full wallet PIN or credentials — only the confirmation data needed to verify a completed deposit or withdrawal.

Yes. Contact our support team with your account ID and request a data copy. We will verify your identity and provide the relevant records within a reasonable timeframe, subject to local law.

Send a deletion request through live chat or email support. Include your registered account details. We will process the request and retain only what applicable rules require us to keep after closure.

Yes, we use session and preference cookies. You can manage or block them through your browser settings. Blocking cookies may affect how the lobby loads and whether your session stays active.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.